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Enablement Manager Fully Remote - US

Enablement Manager

Full Time • Fully Remote - US
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

At RedTeam, we don't just serve the construction industry—we're part of it. Our team is made up of professionals who understand the unique challenges and demands of construction because we've been there ourselves. We take pride in our deep-rooted industry expertise, and we're committed to sharing that knowledge with our clients and teams alike. As our Enablement Manager, you’ll play a pivotal role in transferring this expertise, ensuring our training resources and internal programs not only reflect our commitment to authenticity but also empower others to master the industry. You'll be at the forefront of helping both our clients and employees leverage our tools to their fullest potential, driving success through practical, real-world solutions.


What you’ll do:

  • Develop, manage, and continuously improve client-facing training resources, including webinars, help center articles, training videos, and best practice guides.
  • Audit existing internal documentation, SOPs, and resources to identify gaps, inconsistencies, and outdated content.
  • Oversee our Skilljar Learning Management System (LMS), ensuring it is effectively utilized to deliver training resources and track learner progress.
  • Collaborate with Product, Engineering, and Marketing teams to ensure alignment and effectiveness of enablement materials, to include new feature updates
  • Design and deliver internal enablement programs, including LMS courses, release readiness trainings, playbooks, and process guides to equip internal teams with the knowledge and skills needed to support our clients
  • Build and maintain a comprehensive process for managing and updating client training resources, ensuring they are current, relevant, and easily accessible.
  • Help the organization master industry knowledge and workflows cross-functionally, enabling teams to better serve clients and contribute to overall business success.
  • Conduct regular audits of training materials and processes to identify gaps and opportunities for improvement.
  • Partner with Customer Success and Sales teams to align enablement efforts with customer needs and business goals.
  • Measure and report on the effectiveness of enablement programs, using data to drive continuous improvement.
  • Facilitate cross-functional collaboration to ensure that enablement resources are integrated with product updates and marketing campaigns.
  • Stay informed on industry trends and best practices to ensure RedTeam’s enablement programs remain cutting-edge and effective.

What success looks like:

  • Comprehensive and up-to-date library of both internal and client-facing training resources, with a clear process for regular updates.
  • High satisfaction rates among clients and internal teams regarding the quality and accessibility of training resources.
  • Effective management of the LMS, ensuring it is a central hub for all training and development activities.
  • Increased product adoption and user engagement driven by effective enablement programs.
  • Consistent feedback loop between Enablement, Product, Marketing, and Customer Success teams to ensure continuous alignment and improvement.
  • Internal teams are well-equipped to support clients, with high engagement in "train-the-trainer" programs and a deep understanding of industry knowledge and workflows.
  • Regular and insightful reporting on enablement effectiveness, leading to data-driven improvements.

Qualifications and skills:

  • 7+ years of experience in a SaaS environment, with a focus on enablement, training, or product education.
  • Experience with learning and development, adult learning strategy, or instructional design
  • Deep knowledge of SaaS products, preferably in the construction technology industry.
  • Strong project management skills, with the ability to manage multiple initiatives simultaneously.
  • Excellent communication and presentation skills, with experience delivering training to diverse audiences.
  • Proven ability to work cross-functionally, collaborating with Product, Marketing, Sales, and Customer Success teams.
  • Ability to adapt to a constantly evolving environment, re-prioritizing work as situations change and needs arise
  • Experience developing and maintaining training materials, including written content, video, and live training sessions.
  • Experience managing a Learning Management System (LMS) and leveraging it to deliver and track training. (Skilljar certification preferred)
  • Experience managing a help center library and keeping help center content up to date (Intercom experience preferred)
  • Data-driven mindset with the ability to analyze and report on program effectiveness.
  • Self-motivated, proactive, and able to work independently with minimal supervision.

  • Passion for teaching and enabling others, with a commitment to continuous improvement

This is a remote position.

RedTeam provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability,  genetic information,  service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national orgin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status) sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

We invest in you

At RedTeam, we care about you, your families, and your future, and we are invested in your success. We understand that for you to be successful, you need balance, security and time for fun. We offer many benefits, from remote work and health insurance, to paid time off and so much more.

Unlimited paid time off
to relax, rest and recharge when you need it most.
Medical, dental, vision and life insurance
including virtual care and other services that are part of your plan.
Access to pet insurance
at a discounted rate so you can provide excellent care for your furry friends.
Employee assistance program
to support your emotional fitness and wellbeing.
Additional healthcare support
including Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
401(k) plan
with up to 4% matching contributions for eligible participants, we invest in your future beyond RedTeam.
Remote work
with a couple of offices in the US to gather when needed; RedTeam is 100% remote the rest of the time.
Give back to the community
and participate in RedTeam Cares efforts to support local causes in your area.